Twitter

As of March 2009, Twitter has received extensive visibility and popularity worldwide. Twitter is a social networking and micro-blogging service that enables its users to send and read other users' updates known as tweets. Tweets are text-based posts of up to 140 bytes in length. Updates are displayed on the user's profile page and delivered to other users who have signed up to receive them. Senders can restrict delivery to those in their circle of friends. Users can send and receive updates via the Twitter website, SMS, RSS (receive only), or through applications such as Tweetie, Twitterrific, Twitterfon, TweetDeck and Feedalizr. The service is free to use over the web, but using SMS may incur phone services provider fees.

Twitter is a great benefit for the business world because of the ability to easily and affordably communicate with others and saves the business time and money on travel expence. They can also monitor their customers and find out what they like and dislike about their product.